I've been blogging about online community and tools of cooperation for years now. A lot of what I've focused on has been social media in the service of small groups, what I call Focused Social Media. But a major strength of social media is the interface between businesses and consumers - or between any actors in a value chain.
I thought I'd take a look at what social media for business actually is. This is sort of a primer, sort of a vehicle to focus my thoughts.
Since this will be a fairly long post, I'm not going to burden everyone's feed readers. Please click below to read the whole post.