Many self help books recommend that you say something nice to someone every day. Doing this makes you appreciate some of the little things that people do for you that you might over look. Today, I am saying something nice about Zoho CRM.
I got this mostly ignorable note the other day from Gopal at Zoho CRM:
Wish you a very Happy and Prosperous New Year 2008!
My name is Gopal and I have been working with Zoho CRM since its inception.
I will be happy to share my experiences of Zoho CRM with you and assist you with the same.
I will neither interrupt you at anytime (lest you get disturbed) nor am I going to try and sell you the service.
If you want to get in touch with me in any regard, kindly do mail me at firstname.lastname@example.org.
You can also reach me at the following numbers:-
Office: +1 925-965-6387
Mobile: +91 98407 08359
Toll Free: +1 888 900 9646
This is a great e-mail. It basically says, "Hi, if you have a problem, I will help you solve it. But I'm not a pain in your backside. Just helping you. Thanks!"
I can bother Bopal when he is at home in the shower, when he is watching a cricket match or when he is at the office. I can bother him on his cell, toll free, via email or on a wiki.
That's pretty excellent all the way around. Open, honest, and accessible.