« Lean Management and The Pull of Goals | Main | Voting With Our Feet The Ethics of Sponsored Conversations »

28 February 2009


An Bui

Jim - what a depressing anecdote. Employees looking busy but not actually accomplishing anything creates waste. What could the owners have done to create a culture of trust?


The price paid for doing what you gotta do.

Operative word: "Gotta".

The choice was on the side of either party in this tale. The conclusion was predictable, but as queried above: "What could the owners have done to create a culture of trust?"

................ Ruprecht


Brilliant post, and spot on too.
I find a lot of managers don't realise that they are micro-managing thier staff or quite understand the negative repercussions of micro-management, in fact, I've yet to find a positive of it.

The comments to this entry are closed.

My Photo
Personal Kanban - The go-to website for making your work flow, lowering stress, and building better systems.

Modus Cooperandi - Jim and Toni's Collaborative Management consultancy.

Modus Institute - Online classes for Personal Kanban, Lean Knowledge Work, and the future of work.

Become a Fan